Cultivation Health Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, coaching sessions, and communications.

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By using our services or providing your personal information, you consent to this Privacy Policy.

 

1. Information We May Collect

We may collect the following types of information:

 

A. Personal Information

• Name, email address, phone number, and mailing address

• Billing and payment information

• Demographic data (such as age or location)

 

B. Health and Wellness Information

• Information you share about your health, lifestyle, or wellness goals

• Optional forms, assessments, or questionnaires related to your journey

 

C. Technical Information

• Website usage data collected via cookies or analytics tools (e.g., Google Analytics)

 

2. How We Use Your Information

Your information may be used to:

• Provide coaching services and personalized wellness guidance

• Communicate with you about appointments, progress, or updates

• Process payments and send receipts

• Improve our website, programs, and customer experience

• Send educational materials, newsletters, or marketing (if you opt in)

 

3. Confidentiality and Health Information

All information shared in coaching sessions is kept strictly confidential and will not be disclosed without your written consent, except:

• When required by law (e.g., risk of harm to self or others, legal subpoena)

• To comply with applicable professional or health regulations

 

Note: Health coaching services are not medical care and may not fall under HIPAA regulations. However, we apply similar confidentiality standards and data protection practices to safeguard client information.

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4. Data Sharing and Third Parties

We will never sell or rent your personal information.
 

We may share data only with:

• Secure third-party platforms that process payments or manage scheduling (e.g., Stripe, Square, Calendly)

• Email or newsletter services (e.g., Mailchimp) with proper data protection agreements

• Legal or regulatory authorities when required by law

All third-party partners are expected to maintain strict confidentiality and security standards.

 

5. Data Retention

We retain client records only as long as necessary for the purposes outlined above or as required by law. You may request deletion of your data at any time (subject to legal or accounting obligations).

 

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal information

• Request deletion of your data

• Withdraw consent for communications or marketing

• Lodge a complaint with a data protection authority

 

To exercise these rights, please contact us.

 

7. Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. This includes secure cloud storage, encrypted communications, and limited access to client records.

 

8. Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time.

 

10. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us.